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Costa Rica's Call Center
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Costa Rica's Call Center
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    About Us

    Barrio Aranjuez has a neon marquee classic style structure on the corner of 23rd street and 11th avenue. One block from the famous Antigua Aduana building and national train station. 3 floors of beautiful jade green reflective windows gives an enjoyable 3D impression and can capture the blue sky and white clouds that float by the call center. A large hand painted art deco mural of a man in a pure natural state is holding a shining sun enhances an entire wall. The building also has an authentic 1950s cafe and the largest collection of American pinball machines in Central America.


    The 1958 "SUPER LA CUADRA" building was transformed into a modern 3 level call center operation in Costa Rica's famous barrio of Escalante-Carmen. Fortunately, 15 walls of original brick was preserved as well as many fond memories shared by the local residents as they stroll by the amazing structure. CCC boasts the largest collection of American pinball in Costa Rica. An impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only known retro video arcade game room for employees in Latin America.

    CCC purchased and is restoring a 1984 300d mercedes w123 long wheelbase sedan Limousine for all of COSTA RICA'S CALL CENTER'S clients. Her name is DAISY.

    Costa Rica's Call Center (CCC) is a state of the art BPO telemarketing outsource company located in the capital city of San Jose, Costa Rica. Our main focus has been, and will always be to personally train each and every Central America call center agent so that we may offer the highest quality of outbound and inbound telemarketing solutions and bilingual customer service to small and medium sized international companies, entrepreneurs as well as fortune 500 companies.

    Outsouricng expert Richard Blank, is the Chief Executive Officer for Costa Rica's Call Center since 2008.

    At the beginning of the new millennium, Mr. Blank relocated to Costa Rica to train over 5000 employees for one of the larger call centers in San Jose. After 4 years, he decided to stay in Central America and roll the dice on growing his own call center company with the new skills acquired while living abroad.

    By utilizing an effective motivational public speaking style backed by tactful and appropriate rhetoric, he has been proven a successful bilingual trainer. Over 10,000 Ticos have been personally prepared to become some of the finest telemarketers in the country under Richard's direction and supervision.

    In addition, solid efforts has earned him the proud reputation of running a school for advanced telemarketing and soft skills. The lessons are often sought after for private training and consultation onsite and virtually. Plus, Richard offers the company Mercedes 300D limousine for all clients visiting the location in Barrio Aranjuez.

    Mr. Blank has the largest collection of American pinball in Costa Rica with an impressive row of 11 classic machines on free play. A gamification call center culture was created and is the only retro video arcade game room for employees in OUTSOURCING.

    CCC purchased and is restoring a 1984 300d mercedes w123 long wheelbase sedan Limousine for all of COSTA RICA'S CALL CENTER'S clients. Her name is DAISY.

    In anticipation of CAFTA, he became a strategic partner of the Pacific Rim Chamber of Commerce, Beverly Hills, California and Solo Telecommunications, Colorado Springs, Colorado to expand Costa Rica's international telecommunications and business appeal.

    Mr. Blank holds a 1996 bachelors degree in Communication and Spanish from the University of Arizona and a 1994 certificate of language proficiency from the University of Sevilla, Spain.


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Calle 23 y Avenida 11
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Costa Rica's Call CenterCalle 23 y Avenida 11San JoséSan José, San José40017749
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